All cut and color services include a blow dry.

Please be advised: When seeing a junior stylist, we allow for extra time for your services to be performed. If you prefer a more efficient service, we suggest seeing a stylist or senior stylist. 

Scheduling

Please call the salon to schedule an appointment. Appointments cannot be made through email or social media. Please call us directly at 571.527.0200. A credit card is required to hold any appointment.

Occasionally we will offer color services without a blow dry. Please understand this is offered when we are trying to accommodate you earlier than the full service is available. No cost will be deducted from the color service if a blow dry is not booked. We have a blow dry station with blow dryers, products, and brushes available for your use. Thank you for your understanding.

Cancellation Policy

Guests may either reschedule or cancel any appointment 24 hours prior to their scheduled appointment. In the event that a cancellation or rescheduling occurs within 24 hours or the scheduled appointment, the client’s credit card will be charged 50% of their scheduled service. Smitten appreciates your understanding of our stylist’s time.

Punctuality Policy

A 15 minute grace period is permitted to all clients. We will strive to accommodate all guests. Stylists retain their right to reschedule any client that arrives 15 minutes or later after their scheduled appointment. Please understand that this policy is in place so that the stylist does not run late for other scheduled and on time appointments.

Refund Policy

Your satisfaction is extremely important to us. Although we do not offer refunds on services rendered, we will do everything in our power to correct any issue that may arise within two weeks of the original service.

We do not offer refunds on Bumble & bumble products. You may exchange a product with a receipt for a different product.

Children 

Smitten is no longer accepting children under 12 years old for any salon service. Thank you for your continued patronage.

Join Our Team

We encourage you to reach out whether you are a new stylist or a seasoned stylist. We are always looking for fresh talent!

Apprenticeship Program

We are accepting talented and enthusiastic apprentices to join our Apprenticeship Program. Beginning in January, they will be training and shadowing underneath our experienced stylists and owners to refine their skills over a ten month long program that covers both color and cutting techniques. They will be in classes on Mondays and Thursdays and will be applying their knowledge on real models. We are a Bumble and bumble exclusive salon who thrive on teamwork and talent. For a behind-the-scenes look into the apprenticeship program and education opportunities, visit our Instagram accounts @thesmittensalon and  @houseofsmitten.

For all inquiries listed above, please email your resume to info@thesmittensalon.com

Lynsey recognized as Top Stylist by Allure in 2012

Top salon in Metro Washingtonian, 2012

Abbie Award Arlington Best Business, 2013

Women to Watch, Arlington Magazine, 2013

“One of Best Salons in World” selected by Hey, Hey Gorgeous, 2014

Recognized in the industry, Behind the Chair Magazine, 2015

Women’s Health Magazine recognition, 2016

Best Salon, Northern Virginia Magazine, 2016

Best Salon, Arlington Magazine, 2016

Top Colorist: Liz, Allure, 2016

Women to Watch in Business, Arlington Magazine, 2016

Best Salon, Northern Virginia Magazine, 2018

Best Salon, Arlington Magazine, 2018

District Boss Interview by Ringlet Studio

Libby Living Colorfully’s Review

ChloandTell’s Experience with Extensions

Best Salon, Northern Virginia Magazine, 2019

Featured in Northern Virginia Magazine, 2020

Featured in Shape Magazine, 2020

NBC4 Coverage // Clear Face Masks for Covid for Hearing Impaired

Best Salon, Northern Virginia Magazine, 2020